Devone16

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I have a dell inspiron 6000(which I love). I am runnin XP sp2. For some reason I can play dvd's, but can't play any cd's and can't burn. It also doesn't recognize blank discs of any kind. I feel like may just need to get a new drive, but maybe I am just missing something. I tried reinstalling my original drivers, but it won't recognize the CD and nothing helps online thru dell. The drive is a sony dvd+-rw dw-Q58 which I can find nothing about online. I'm frustrated.

CWB

hmmm ...

i'll assume that you have tried to manually select an mp3 file and tell it to be opened with windows media player .

have you tried using dell's "chat help/support" ?
i have tried to use the online problem/fix database in the past and came up with less than a 50% success ratio .

it sounds to me like a soft/firmware problem as you can play dvd's that are more "touchy" about the accuracy of the optical head . i wouldn't scrap the drive just yet .

ps ... for a quick try at a possible fix , try installing "winamp" .

Devone16

I'll give it a shot with winamp. I have had no luck with dell ever. I love their computers, but the support sucks. Well I'll give it one more try and then I'll just get a new one. i just didn't want to throw one out if it was still in good shape.