charge for technician

[Waldo]

uverse is charging for tech visits.
considering they own the equipment doesnt seem very fair

[Waldo]

Ive had no less then 50 tech calls to my house in the last 3 or so years. not once have i been charged, time warner doesnt even charge to come fix their problem

[MightyZeus]

Sorry to hear about that
I am unable to PM you and
I don't want to leave my direct number, so
Shoot me an email and I will see what I can do from MY end
when I get to work.....

Zeus

[canu]

They are big in S.A...they figure if you can afford there service,you can afford the tech bills they leave I guess.

[elfoozo]

Must be a new thing or something specific to your area? I've had techs out lots of times and never had a charge. I have another one coming this week and don't expect to be charged for that either.

They are clear about where their d-mark is though and I'm OK with that. If it's broke on their side of the line or their shit CPE is broke, I'm not payin'.

[Jimi]

What was the issue? Depending on the equipment, it may be yours. Even still, you can always avoid dispatch costs.

[Jimi]

Yeah, I'm late on the train.